CaringIQ Inc. Terms of Service

Effective Date: May 6, 2026

Last Updated: June 12, 2026

Welcome to CaringIQ. These Terms of Service govern your access to and use of CaringIQ's website, applications, AI assistant, tools, dashboards, document features, task features, reminders, transcription features, and related services.

CaringIQ is designed to help families coordinate the administrative work of caregiving. CaringIQ does not replace doctors, lawyers, financial advisors, licensed caregivers, emergency services, or other professionals. In a medical emergency or safety emergency, call 911 or contact appropriate emergency services directly.

We built CaringIQ to support families through one of life's hardest journeys. These Terms exist to keep that relationship clear and your family's information protected. Please read them, and reach out to support@caringiq.com if anything is unclear.

Please read these Terms carefully. By creating an account, accessing CaringIQ, using CaringIQ, inviting others to a care circle, uploading information, or otherwise using the Services, you agree to these Terms.

1. Definitions

For purposes of these Terms:

"CaringIQ," "we," "us," or "our" means CaringIQ Inc.

"Services" means the CaringIQ website, web application, mobile application, AI assistant known as Cari, Life Ledger, family dashboard, task management tools, document features, transcription features, reminders, notifications, integrations, and related features, content, and services.

"Cari" means CaringIQ's AI assistant, which may help summarize, organize, retrieve, transcribe, classify, and suggest next steps based on information available in your account.

"Customer," "User," "you," or "your" means the person who creates an account, accesses the Services, uses the Services, or is invited to use the Services.

"Account Owner" means the User who creates or controls a CaringIQ account or Care Circle.

"Care Recipient" means the person whose caregiving information, records, tasks, reminders, notes, documents, communications, or needs are managed or discussed through the Services.

"Care Circle" means the group of Users invited to access, view, contribute to, manage, or coordinate information related to a Care Recipient.

"Invited User" means a person invited by an Account Owner or other authorized User to participate in a Care Circle, including family members, friends, spouses, and individual caregivers.

"Customer Content" means information, content, records, files, notes, messages, audio, voicemail, transcripts, emails, documents, tasks, reminders, comments, contacts, medication information, appointment information, care plans, billing information, home maintenance information, and other materials uploaded, entered, dictated, forwarded, submitted, generated, stored, or shared by or for you through the Services.

"AI Output" means text, summaries, reminders, suggestions, classifications, lists, transcriptions, extracted information, search results, or other content generated by Cari or other AI features.

"Professional Advice" means medical, clinical, legal, financial, fiduciary, tax, insurance, investment, therapeutic, diagnostic, treatment, medication, emergency, or other advice that should be provided by a qualified professional.

2. Eligibility and Scope of Use

You may use the Services only if you:

1. Are at least 18 years old;

2. Are located in the United States;

3. Use the Services for personal or family caregiving coordination; and

4. Have authority to provide, upload, manage, or share the information you submit to the Services.

The Services are not intended for use by children. You may not create an account or use the Services if you are under 18.

The Services are not authorized for use outside the United States.

3. Personal and Family Use Only

CaringIQ is intended for personal and family caregiving coordination.

You may invite family members, friends, spouses, and individual caregivers to participate in a Care Circle for personal or family caregiving purposes.

The Services may not be used by home health agencies, healthcare providers, hospitals, care facilities, professional caregiving businesses, fiduciary service providers, law firms, financial advisory firms, insurance companies, or other commercial organizations to provide services to their own clients, patients, residents, members, customers, or accounts unless CaringIQ has entered into a separate written agreement with that organization.

An individual caregiver may participate in a family's Care Circle if invited by the Account Owner, but may not use CaringIQ as a commercial care-management platform for multiple unrelated clients without CaringIQ's separate written permission.

4. Care Recipient Authority and Care Circle Permissions

You are responsible for ensuring that you have the right and authority to upload, enter, share, manage, or disclose information about any Care Recipient or other person whose information you provide through the Services.

By uploading or sharing information about a Care Recipient, you represent and warrant that:

1. You have authority, consent, legal right, or another valid basis to provide that information to CaringIQ;

2. You have authority to invite others to access that information, if you invite them;

3. The information you provide is not unlawfully obtained or unlawfully disclosed;

4. You will not use the Services to violate another person's privacy, confidentiality, property, contractual, or legal rights; and

5. You will manage your Care Circle responsibly.

When you invite someone to a Care Circle, you authorize CaringIQ to make Customer Content available to that person according to the permissions, roles, settings, and features available in the Services.

Invited Users may be able to view, add, edit, comment on, assign, complete, export, copy, screenshot, download, or otherwise act on Customer Content depending on available permissions and product features. CaringIQ is not responsible for actions taken by people you invite.

You are responsible for removing Invited Users who should no longer have access. Removing an Invited User may prevent future access through the Services, but it may not delete copies, screenshots, exports, notes, emails, or information the Invited User previously accessed outside the Services.

If a Care Recipient is a competent adult and you do not have legal authority or another valid basis to use the Services on their behalf, you must obtain their consent before uploading, sharing, or managing their information through the Services. Care Recipients who have questions or concerns about information provided about them may contact CaringIQ at privacy@caringiq.com.

5. No Medical, Legal, Financial, Fiduciary, or Professional Advice

CaringIQ is an administrative coordination platform. CaringIQ, Cari, and the Services do not provide Professional Advice.

You agree that:

1. CaringIQ does not provide medical advice, diagnosis, treatment recommendations, triage, therapy recommendations, medication recommendations, dosage recommendations, or clinical decision-making;

2. CaringIQ does not provide legal advice, legal document interpretation, estate planning advice, guardianship advice, power-of-attorney advice, or attorney-client services;

3. CaringIQ does not provide financial, investment, tax, insurance, benefits, fiduciary, or accounting advice;

4. CaringIQ does not create a physician-patient, attorney-client, financial advisor-client, fiduciary, therapist-client, caregiver-client, or other professional relationship;

5. CaringIQ does not replace licensed professionals, professional caregivers, emergency services, or your own judgment; and

6. You are solely responsible for seeking guidance from qualified professionals before making medical, legal, financial, fiduciary, clinical, emergency, safety, or other important decisions.

You should not rely on the Services for diagnosis, treatment, medication changes, therapy choices, legal determinations, financial planning, insurance decisions, fiduciary decisions, eligibility decisions, or emergency response.

6. Not for Emergencies, Crisis Situations, or Monitoring

CaringIQ is not an emergency service. The Services are not designed, intended, or authorized for emergencies, crisis situations, urgent medical issues, safety emergencies, abuse reporting, neglect reporting, clinical monitoring, medication monitoring, fall detection, emergency alerts, or emergency response.

In a medical emergency or safety emergency, call 911 or contact appropriate emergency services directly.

Do not wait for, rely on, or expect CaringIQ, Cari, notifications, reminders, summaries, tasks, or any User to detect, escalate, respond to, or resolve an emergency.

CaringIQ does not guarantee that it will identify urgent issues, missed tasks, medication concerns, safety issues, abuse, neglect, fraud, financial exploitation, clinical deterioration, or other risks.

If CaringIQ becomes aware of information that we reasonably believe may involve an imminent threat of serious physical harm, a serious crime, or a security threat to the Services, we may take steps we deem appropriate, including contacting you, restricting access, preserving information, or contacting emergency services or law enforcement. We are not obligated to monitor Customer Content and do not assume any duty to detect or respond to emergencies.

7. AI Features and Cari

The Services use artificial intelligence, large language models, machine learning systems, speech-to-text systems, natural language processing tools, and related technologies to provide Cari and other AI features.

Cari may generate AI Outputs such as summaries, reminders, suggestions, classifications, questions, extracted information, transcription results, next-step lists, and search results.

You acknowledge and agree that:

1. AI Outputs may be inaccurate, incomplete, outdated, biased, misleading, fabricated, or unsuitable for your circumstances;

2. AI Outputs may omit important information;

3. AI Outputs may misunderstand Customer Content or context;

4. AI Outputs may produce similar or identical responses for different users;

5. AI Outputs are informational and administrative only;

6. You are responsible for independently reviewing and verifying AI Outputs before using them;

7. You are responsible for all decisions, actions, omissions, and outcomes based on AI Outputs; and

8. You should not rely on AI Outputs for Professional Advice, emergencies, or high-stakes decisions.

Cari may help organize information, but Cari does not decide what is true, what is safe, what is medically appropriate, what is legally valid, what is financially prudent, or what your family should do.

8. AI Providers and Model Training

CaringIQ may use third-party AI service providers, transcription providers, cloud providers, and other subprocessors to provide AI features.

We do not use identifiable Customer Content to train, fine-tune, or improve CaringIQ AI models or third-party AI models, unless you give us express permission.

We require our AI providers, through contract terms, account settings, or other controls, not to use identifiable Customer Content to train their AI models for their own purposes or for the benefit of other customers.

We may use aggregated or de-identified information to operate, analyze, secure, improve, and develop the Services, including AI features, provided that such information does not identify you, a Care Recipient, your household, or your Care Circle.

Additional information about our use of service providers and subprocessors is described in our Privacy Policy and on our Subprocessors page.

9. Customer Content

You retain ownership of your Customer Content.

You grant CaringIQ a limited, non-exclusive, worldwide, royalty-free license to host, store, process, transmit, display, copy, analyze, transcribe, summarize, classify, retrieve, organize, and otherwise use Customer Content as necessary to:

1. Provide the Services;

2. Make Customer Content available to you and your Care Circle according to your settings and permissions;

3. Generate AI Outputs;

4. Provide support;

5. Maintain, secure, debug, and improve the Services;

6. Comply with law;

7. Enforce these Terms; and

8. Protect CaringIQ, Users, Care Recipients, and others.

This license ends when your Customer Content is deleted from the Services, except to the extent Customer Content remains in backups, legal records, security logs, billing records, aggregated or de-identified data, or other retained records permitted by these Terms, our Privacy Policy, or applicable law.

You are responsible for the accuracy, legality, reliability, and appropriateness of Customer Content.

10. AI Outputs and Ownership

Subject to these Terms, CaringIQ assigns to you any rights we may have in AI Outputs generated specifically for you through the Services, to the extent permitted by applicable law.

Because AI systems can generate similar or identical outputs for different users, you acknowledge that:

1. AI Outputs may not be unique;

2. Other users may receive similar or identical outputs;

3. CaringIQ does not guarantee that AI Outputs are protectable by intellectual property rights;

4. CaringIQ does not guarantee that AI Outputs do not infringe third-party rights; and

5. You are responsible for how you use, share, or rely on AI Outputs.

CaringIQ retains all rights in the Services, Cari, our software, models, prompts, systems, designs, workflows, technology, documentation, and underlying intellectual property.

11. Accounts and Security

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

You agree to:

1. Provide accurate account information;

2. Keep your account information current;

3. Use reasonable measures to protect your account;

4. Not share your password with unauthorized persons;

5. Promptly notify CaringIQ of any unauthorized access or security concern; and

6. Manage Care Circle access responsibly.

We may suspend or restrict access if we reasonably believe there is unauthorized access, misuse, security risk, violation of these Terms, or risk of harm.

12. Reminders, Tasks, Notifications, and Communications

CaringIQ may provide reminders, tasks, summaries, assignments, alerts, email notifications, push notifications, in-app notifications, calendar features, or other communications.

These features are for convenience only. CaringIQ does not guarantee that any reminder, task, notification, summary, or alert will be accurate, timely, delivered, received, viewed, acted upon, or appropriate.

You are responsible for independently tracking important appointments, medications, deadlines, documents, payments, legal obligations, clinical instructions, and other time-sensitive matters.

You may receive service-related communications, including account, security, billing, support, and product notices. You may opt out of certain marketing communications, but not essential service communications.

13. Transcription, Audio, Voicemail, and Forwarded Communications

The Services may allow you to upload, dictate, forward, or transcribe audio, voicemail, emails, messages, or other communications.

You are responsible for complying with all applicable laws and obtaining any required consents before recording, uploading, forwarding, sharing, or transcribing any communication.

Transcriptions and summaries may be inaccurate or incomplete. You are responsible for reviewing original materials before relying on a transcription, summary, or extracted information.

14. Third-Party Providers, Vendors, and Local Services

CaringIQ may help you organize, locate, compare, or track information about third-party providers such as transportation providers, meal services, home repair providers, contractors, administrative vendors, facilities, billing departments, or other service providers.

CaringIQ does not endorse, verify, credential, employ, supervise, insure, recommend, or guarantee any third-party provider.

You are solely responsible for evaluating, selecting, hiring, contracting with, paying, supervising, and monitoring any third-party provider.

CaringIQ is not responsible for the acts, omissions, quality, pricing, licensing, safety, availability, negligence, misconduct, or performance of any third-party provider.

15. Third-Party Services and Integrations

The Services may integrate with or link to third-party products, websites, tools, payment processors, communication services, email providers, cloud providers, AI providers, analytics providers, or other services.

Third-party services are governed by their own terms and privacy policies. CaringIQ is not responsible for third-party services, even if they are linked from or integrated with the Services.

Your use of third-party services is at your own risk.

16. Privacy

Our Privacy Policy explains how we collect, use, disclose, retain, and protect personal information and Customer Content.

By using the Services, you acknowledge that you have reviewed our Privacy Policy.

If there is a conflict between these Terms and the Privacy Policy regarding how we handle personal information, the Privacy Policy will control for that issue.

17. HIPAA Positioning

CaringIQ is designed for personal and family caregiving coordination.

Unless CaringIQ enters into a separate written agreement expressly stating otherwise, CaringIQ is not intended to be used by healthcare providers, health plans, healthcare clearinghouses, or other HIPAA covered entities to provide services to their patients, members, or clients.

Unless CaringIQ enters into a separate written business associate agreement, CaringIQ is not acting as a HIPAA business associate.

You agree not to use the Services on behalf of a HIPAA covered entity or business associate unless CaringIQ has entered into a separate written agreement authorizing that use.

Nothing in these Terms prevents CaringIQ from using safeguards, procedures, or privacy practices that are designed to protect health-related information.

18. Security

CaringIQ uses commercially reasonable administrative, technical, and organizational safeguards designed to protect the Services and Customer Content.

These safeguards may include encryption in transit, encryption at rest, secure cloud hosting, access controls, logging, monitoring, vulnerability scanning, and restrictions on human access to Customer Content.

No system is perfectly secure. CaringIQ does not guarantee that the Services, Customer Content, AI Outputs, or communications will be uninterrupted, error-free, or completely secure.

You are responsible for using the Services in a secure manner, including protecting your account credentials and devices.

19. Acceptable Use

You agree not to:

1. Use the Services for emergencies, crisis response, clinical monitoring, diagnosis, treatment, medication decisions, legal decisions, financial decisions, fiduciary decisions, or other Professional Advice;

2. Use the Services for commercial caregiving, healthcare, legal, fiduciary, financial, insurance, or agency services without a separate written agreement with CaringIQ;

3. Upload, share, or process information you do not have the right to provide;

4. Violate any privacy, confidentiality, intellectual property, contractual, or legal rights;

5. Upload unlawful, harmful, abusive, discriminatory, defamatory, fraudulent, deceptive, invasive, or malicious content;

6. Attempt to manipulate, exploit, jailbreak, test, attack, reverse engineer, or bypass the safety, privacy, security, or technical controls of the Services;

7. Use the Services to develop competing AI models, train AI models, extract model behavior, scrape data, or build datasets without CaringIQ's written permission;

8. Use automated systems, bots, scrapers, crawlers, or bulk access methods without permission;

9. Interfere with or disrupt the Services;

10. Attempt unauthorized access to accounts, systems, networks, or data;

11. Upload malware, harmful code, or security exploits;

12. Misrepresent your identity or authority;

13. Use the Services to send spam, phishing, or unauthorized communications;

14. Use the Services in a way that could harm CaringIQ, Users, Care Recipients, or others; or

15. Violate applicable law.

16. Beta, Preview, and Evolving Features

Some Services or features may be offered as beta, preview, early access, experimental, or limited-release features.

Such features may be incomplete, unstable, inaccurate, unavailable, modified, or discontinued at any time.

CaringIQ may add, remove, suspend, modify, or limit features as the Services evolve.

1. Fees, Subscriptions, Billing, and Cancellation

CaringIQ may offer free plans, free trials, paid subscriptions, usage-based features, premium features, or promotional offers.

Applicable prices, billing periods, renewal terms, included features, usage limits, and cancellation options will be disclosed at checkout, in account settings, or on the applicable pricing page.

If you purchase a paid subscription, you authorize CaringIQ or its payment processor to charge your payment method for the applicable fees, taxes, and charges.

Paid subscriptions renew automatically unless cancelled before the next billing period begins.

You may cancel a paid subscription at any time through account settings, if available, or by contacting support. Cancellation will take effect at the end of the then-current paid billing period unless otherwise required by law or stated in the applicable offer.

CaringIQ will not charge you for future billing periods after cancellation takes effect.

Unless otherwise stated at checkout or required by law, fees are non-refundable. If you cancel, you may continue to access paid features through the end of the paid billing period.

If a free trial converts to a paid subscription, CaringIQ will disclose the trial length, price, billing frequency, renewal terms, and cancellation method before charging you. If you do not cancel before the trial ends, your subscription may convert to a paid subscription according to the disclosed terms.

CaringIQ may change pricing or plan features by providing reasonable notice. Price changes will apply no earlier than the next billing period unless otherwise required by law.

1. Taxes

Fees are exclusive of taxes unless otherwise stated. You are responsible for applicable taxes, duties, and governmental charges, except taxes based on CaringIQ's income.

1. Intellectual Property

CaringIQ and its licensors own all rights, title, and interest in and to the Services, including software, designs, interfaces, workflows, databases, prompts, models, systems, content, trademarks, service marks, logos, and documentation.

These Terms do not grant you ownership of the Services or any CaringIQ intellectual property.

Subject to these Terms, CaringIQ grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Services for personal and family caregiving coordination.

You may not copy, modify, distribute, sell, lease, reverse engineer, decompile, create derivative works from, or otherwise exploit the Services except as permitted by law or expressly authorized by CaringIQ.

1. Feedback

You may choose to submit comments, ideas, suggestions, recommendations, feature requests, bug reports, or other feedback about the Services ("Feedback").

You grant CaringIQ a perpetual, irrevocable, worldwide, royalty-free, sublicensable, and transferable license to use, reproduce, modify, distribute, and otherwise exploit Feedback for any purpose without obligation or compensation to you.

You are not required to submit Feedback. CaringIQ is not obligated to use, respond to, or maintain confidentiality of any Feedback.

1. Copyright Complaints

CaringIQ respects the intellectual property rights of others and responds to notices of alleged copyright infringement consistent with the Digital Millennium Copyright Act ("DMCA").

If you believe content available through the Services infringes your copyright, please send a written notice to our Designated Agent that includes:

1. Identification of the copyrighted work claimed to have been infringed;

2. Identification of the allegedly infringing material and information reasonably sufficient to permit us to locate it;

3. Your contact information, including name, address, telephone number, and email address;

4. A statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law;

5. A statement, made under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or are authorized to act on the copyright owner's behalf; and

6. Your physical or electronic signature.

Designated Agent for DMCA notices:

CaringIQ Inc., Attn: DMCA Designated Agent

Email: copyright@caringiq.com

Mailing Address: CaringIQ, Inc., 300 Connemara Drive, Cary, NC 27519

CaringIQ may, in appropriate circumstances, terminate the accounts of Users who are determined to be repeat infringers.

If you believe content was removed in error, you may submit a counter-notice to the address above containing the elements required by 17 U.S.C. Section 512(g).

1. Suspension and Termination

You may stop using the Services at any time.

CaringIQ may suspend, restrict, or terminate your access to the Services if we reasonably believe:

1. You violated these Terms;

2. You created security, legal, operational, privacy, or safety risk;

3. Your payment method fails;

4. You misused the Services;

5. Your use could harm CaringIQ, Users, Care Recipients, or others;

6. We are required to do so by law; or

7. Continuing to provide the Services would expose CaringIQ to legal, security, or operational risk.

Upon termination, your right to use the Services ends. Certain provisions of these Terms will survive termination, including provisions related to Customer Content, AI Outputs, intellectual property, disclaimers, limitation of liability, indemnification, privacy, dispute resolution, and general legal terms.

1. Account Deletion and Data Retention

You may request deletion of your account or Customer Content as described in our Privacy Policy.

Deletion may affect access for other Users in your Care Circle.

We may retain certain information as needed for legal compliance, security, fraud prevention, dispute resolution, billing, tax, audit, backup, enforcement, legitimate business purposes, or as otherwise described in our Privacy Policy.

Aggregated or de-identified information may be retained and used after account deletion.

You may request an export of your Customer Content as described in our Privacy Policy.

1. Disclaimers

To the maximum extent permitted by law, the Services, Cari, AI Outputs, and all related content are provided on an "as is" and "as available" basis.

CaringIQ disclaims all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, reliability, availability, security, and uninterrupted operation.

CaringIQ does not warrant that:

1. The Services will be accurate, complete, reliable, available, secure, uninterrupted, or error-free;

2. AI Outputs will be accurate, complete, suitable, safe, or useful;

3. Customer Content will never be lost, corrupted, accessed without authorization, or delayed;

4. Reminders, notifications, or tasks will be delivered or acted upon;

5. The Services will identify risks, emergencies, missed tasks, or professional issues;

6. Third-party providers will be qualified, available, safe, reliable, or suitable; or

7. The Services will meet your expectations or needs.

Some jurisdictions do not allow certain disclaimers, so some disclaimers may not apply to you.

1. Limitation of Liability

To the maximum extent permitted by law, CaringIQ and its officers, directors, employees, contractors, agents, affiliates, licensors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, punitive, or enhanced damages, including lost profits, lost revenue, lost data, loss of goodwill, business interruption, personal injury, emotional distress, or cost of substitute services, arising out of or related to the Services, these Terms, Customer Content, AI Outputs, third-party services, or third-party providers.

To the maximum extent permitted by law, CaringIQ's total liability for all claims arising out of or related to the Services or these Terms will not exceed the greater of:

1. The amount you paid CaringIQ for the Services in the 12 months before the event giving rise to the claim; or

2. $100.

These limitations apply regardless of the legal theory, whether based on contract, tort, negligence, strict liability, warranty, statute, or otherwise, even if CaringIQ has been advised of the possibility of damages.

Nothing in these Terms limits liability that cannot be limited under applicable law.

1. Indemnification

To the maximum extent permitted by law, you agree to indemnify, defend, and hold harmless CaringIQ and its officers, directors, employees, contractors, agents, affiliates, licensors, and service providers from and against claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or related to:

1. Your use or misuse of the Services;

2. Your Customer Content;

3. Your AI Outputs or use of AI Outputs;

4. Your Care Circle invitations or permissions;

5. Your lack of authority to provide, upload, share, or manage information about a Care Recipient or other person;

6. Your violation of these Terms;

7. Your violation of applicable law;

8. Your violation of another person's rights; or

9. Your engagement with third-party providers.

CaringIQ reserves the right to control the defense and settlement of any matter subject to indemnification, and you agree to cooperate with us.

1. Governing Law and Venue

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-laws principles, except to the extent applicable consumer protection laws require otherwise.

Subject to any non-waivable rights you may have under applicable law, you agree that any dispute arising out of or related to these Terms or the Services will be brought in the state or federal courts located in Delaware.

Nothing in these Terms limits rights that cannot be waived under applicable law.

1. Informal Dispute Resolution

Before filing a claim, you agree to contact CaringIQ at support@caringiq.com and attempt to resolve the dispute informally.

Your notice should include your name, account email, a description of the dispute, and the relief you seek.

CaringIQ will attempt to respond in good faith.

1. Changes to These Terms

CaringIQ may update these Terms from time to time.

If we make material changes, we will provide notice through the Services, by email, or by another reasonable method.

The updated Terms will become effective on the date stated in the notice or posted Terms. Your continued use of the Services after the updated Terms become effective means you accept the updated Terms.

If you do not agree to updated Terms, you must stop using the Services and, if applicable, cancel your subscription.

1. Assignment

You may not assign or transfer these Terms or your rights under them without CaringIQ's prior written consent.

CaringIQ may assign these Terms in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar transaction without your consent.

1. Force Majeure

CaringIQ will not be liable for delays, failures, or interruptions caused by events beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, internet failures, cloud provider outages, power failures, cyberattacks, government actions, pandemics, or other events beyond our reasonable control.

1. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect.

The invalid, illegal, or unenforceable provision will be modified to the minimum extent necessary to make it valid, legal, and enforceable while preserving its original intent to the greatest extent possible.

1. No Waiver

CaringIQ's failure to enforce any provision of these Terms does not waive our right to enforce that provision later.

Any waiver of any provision of these Terms must be in writing and signed by an authorized representative of CaringIQ to be effective.

1. Entire Agreement

These Terms, together with our Privacy Policy and any other agreements or policies expressly incorporated by reference, constitute the entire agreement between you and CaringIQ regarding the Services, and supersede all prior or contemporaneous understandings, agreements, representations, and warranties, whether written or oral, regarding the Services.

1. Contact

For questions about these Terms, contact us at:

support@caringiq.com

CaringIQ, Inc., 300 Connemara Drive, Cary, NC 27519

Thank you for trusting CaringIQ with your family's care.